Privacy Policy

Your Data Protection Rights

How we collect, use, and protect your personal and operational data.

Effective Date: 01-01-2025

Overview

CopMap ("we", "us", "our") is a secure mapping and intelligence platform developed by EyeQlytics Tech Pvt Ltd for use by authorized law enforcement agencies. This Privacy Policy explains how we collect, use, disclose, and protect personal and sensitive data in compliance with applicable laws and privacy best practices.

1. Controller & Contact Information

  • EyeQlytics Tech Pvt Ltd is the data controller.
  • Contact Info: support@eyeqlytics.in | +91‑9970283329
  • Registered Office: Chhatrapati Sambhaji Nagar, Maharashtra, India

2. Information We Collect

a) Personal Data

  • Officer credentials (name, rank, badge ID, agency)
  • Contact data (work email, phone extension)
  • Usage logs for auditing access
  • Explicitly provided data (e.g. feedback, case notes)

b) Operational Data

  • Geolocation (GPS during deployment)
  • Incident and intelligence reports
  • Metadata on mapping overlays, evidence logs

c) Technical Data

  • IP address, device type, browser
  • Time-stamped usage and system logs

3. How We Collect Data

  • Direct input during registration and use
  • Agency integrations (secure API feeds)
  • Automatic capture via system logs, cookies, and analytics

4. Purposes & Legal Basis

  • Provision of services: mapping, coordination, intel sharing (public task basis)
  • Security & compliance: access audits, threat monitoring
  • Improvements: analytics, bug fixes, operational feedback
  • Legal compliance: retention per law, court requests (Aligns with statutory data protection principles)

5. Use & Disclosure of Data

a) Internal Use

  • For authorized official duties, investigations, assignments
  • For auditing and platform optimization

b) External Sharing

  • Government/agency sharing under statutory duties
  • Legal disclosure only with proper warrants/subpoenas
  • No unauthorized third-party sales or marketing uses

6. Cookies & Tracking

  • Session cookies for secure log-in
  • Analytics for usage trends
  • No advertising or external profiling (Customizable by platform admin, per privacy-by-design)

7. Data Retention & Storage

  • Stored only for authorized duration or per agency retention rules
  • Secure deletion or anonymization when no longer needed
  • Logs retained per internal policies and legal obligations

8. Security Measures

  • Encryption in transit (TLS) and at rest (AES)
  • Access controls, role-based logs, regular security audits
  • Periodic privacy reviews for new features

9. Your Rights

Depending on applicable laws, you may have the right to:

  • Access, correct, delete personal data
  • Restrict or object to use
  • Receive your data in portable format
  • Lodge complaints with a supervisory authority

10. Data Residency and International Transfers

  • CopMap operates entirely within the legal jurisdiction of India.
  • Although cloud services are utilized for infrastructure, all data is strictly stored, processed, and backed up within India-based data centers.

11. Children's Data

  • CopMap is for adults only. We do not knowingly collect data on minors.

12. Policy Updates

  • Updated policies are posted on the platform with a new Effective Date. Continued use indicates acceptance.
  • (Aligns with standard notification practices)

13. Policy vs. Notice

  • This document acts both as a privacy notice (for users) and outlines internal policy frameworks for our team—ensuring transparency and compliance.

14. Governing Law & Dispute Resolution

  • Indian laws apply. Disputes to be resolved by courts in Mumbai, Maharashtra.

Privacy-by-Design Commitment

  • We commit to embedding privacy principles—like data minimization, transparency, and purpose limitation—throughout the platform's lifecycle.

How to Get Assistance or Exercise Your Rights

Contact our Privacy Team:

  • 📧 admin@copmap.in
  • ☏ +91‑9970283329
  • EyeQlytics Tech Pvt Ltd