Terms & Conditions

1. Eligibility & Access

• Only duly authorized law enforcement officers, agency personnel, prosecutors, or judges may access and use CopMap in their official capacity.
• You affirm that you meet these eligibility requirements and will use the Platform only within the bounds of your professional authority.

2. License Grant

• We grant you a non-exclusive, non-transferable, revocable license to use CopMap strictly for official law enforcement functions; the software and its intellectual property remain our exclusive property.
• Any use beyond lawful duties—such as personal use or external dissemination—is expressly forbidden.

3. User Credentials & Security

• You are responsible for the confidentiality of your login credentials. Incident reporting (e.g. if credentials are compromised) is mandatory.
• You must not share or transfer credentials; misuse resulting from shared access remains your responsibility.

4. Compliance & Auditing

• We reserve the right to audit license usage to ensure compliance with purchased entitlements or government-issued licenses. You agree to cooperate, including installing any necessary compliance-checking tools.
• Overuse beyond licensed capacity may incur additional license fees or require termination of excess access.

5. Acceptable Use / Prohibited Conduct

Use of the Platform must align with applicable laws, internal policy, and professional ethics. Prohibited actions include:

• Unauthorized data sharing or misuse of sensitive information
• Attempting unauthorized system access or bypassing security
• Employing bots, scripts, or reverse engineering
• Uploading malicious code or engaging in harassment or discrimination

6. Data Collection & Confidentiality

• CopMap may collect sensitive personal data and location-based or intelligence-generated data relevant to law enforcement operations.
• Classified, investigative, or personally identifiable information (PII) must remain confidential.
• We implement robust safeguards and access controls; users must adhere strictly to confidentiality requirements.

7. Intellectual Property & Feedback

• All software, documentation, data, code, logos, and trademarks remain our exclusive property. You retain no ownership rights; your use is purely licensed, not purchased.
• We may incorporate user feedback, suggestions, or enhancement requests without obligation or compensation.

8. Warranty Disclaimer & Liability Limitation

• The Platform is provided "as-is." We do not warrant error-free or uninterrupted service. Except as expressly stated, all warranties—legal, implied, or statutory—are disclaimed.
• Our liability is limited to direct losses up to the amount paid under the licensing agreement; we are not liable for indirect, incidental, or consequential damages.

9. Term & Termination

The license term is defined in your agency's written agreement and remains active until terminated. We reserve the right to suspend or terminate access for:

• Violation of these Terms
• Non-payment of licensing fees (if applicable)
• Security breaches or official agency request

10. Modifications & Maintenance

• We may modify features, update policies, or perform downtime as necessary; users will be notified where feasible.
• Software updates may be mandatory, ensuring security and compliance.

11. Export & Government Regulations

• Use and distribution of the software must comply with relevant Indian export controls and government regulations.
• The software may be deemed a "commercial item," and applicable government rights may apply.

12. Governing Law & Dispute Resolution

• These Terms are governed by the laws of India. Disputes shall be resolved in the competent courts of Chhtrapati Sambhaji Nagar (Aurangabad), Maharashtra.

13. Acceptance & Enforceability

• Your use of CopMap—by installing, logging in, or initiating usage—constitutes click-wrap acceptance of these Terms.
• This explicit consent method ensures enforceability under Indian law.

14. Contact & Support

For inquiries or legal support, contact:

• EyeQlytics Tech Pvt. Ltd.
• 📍 Chhtrapati Sambhaji Nagar, Maharashtra, India
• 📧 admin@copmap.in
• ☏ +91‑9970283329